![]() If you are still not able to install Webroot, submit a Support Ticket. When prompted for the keycode, place your cursor in the keycode entry box, right-click, and select Paste from the context menu (or Command+V). I've uninstalled and reinstalled a dozen times but it keeps doing the same thing icon Best answer by ProTruckDriver Hello bton211, Welcome to the Webroot Community Forum. To copy and paste your keycode, highlight the full keycode with your mouse, right-click the selection, and select Copy from the context menu (or press Command+C on your keyboard). +1 bton211 0 replies I installed the program from the website on my mac and I'm trying to open the program to set it up but it will only open for a second before closing out. When installing from an email, you can copy and paste the keycode directly into the installer.If you're not sure about a character, try it both ways. When installing Webroot SecureAnywhere from a boxed product, make sure to note each letter or number as you type.Are you entering the keycode correctly? Many times the characters i/1, o/0, s/5, b/8, and others can be mistaken for one another.If you are trying to upgrade your existing Webroot Security to the most current version: View instructions.If you purchased from Best Buy: Install the latest download for Best Buy here. ![]() I can open WebRoot using the icon in the upper right corner of my computer screen. When I click on the WebRoot icon, a Finder box pops up with the message The application ‘Webroot SecureAnywhere’ can’t be opened. The CD is for installing on Windows machines. I re-installed the new WebRoot update after upgrading to Catalina on my Mac. If you purchased Webroot from a store or online and were sent a CD: this disk will not have the Mac installer on it.Is your Mac supported? View a list of supported systems.If you are receiving error messages when installing Webroot or are having difficulties, check the following: This solution addresses Webroot SecureAnywhere for Mac OS X 10.7 and higher
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